You will receive a Booking Summary showing details of your tour including dates and pick-up points. These dates will be held for 7 days from issue of the summary. After this period of time the dates will be released for consideration by other clients.
Full payment must be received at least 8 weeks in advance of your tour. Prior to this your tour can be booked with a deposit equal to 50% of the total cost of the services booked. Once your payment has been received your dates will be confirmed.
We do not capture or store your financial information, including credit or debit card numbers, on this site.
You may pay the deposit by cheque drawn on a Sterling bank account or by credit or debit card. Credit or debit card payments are processed via PayPal. Alternatively, you could pay the full amount by bank transfer or money order. But please be aware that bank transfer charges can be quite high.
There are several advantages to using PayPal for both parties. You do not require a PayPal account to make a payment, and you effectively enjoy double protection – from PayPal as well as from your credit card company. We benefit from a straightforward method of handling currency exchange, and lower costs than running a merchant account to process credit card payments.
Where exceptional circumstances so warrant the management of Maxwell Chauffeur Service reserves the right (in its absolute discretion) to cancel tours or services. In such cases clients will be promptly informed and offered a full refund.
Whenever possible, clients should promptly bring a complaint to attention of the Driver.
Clients wishing to lodge a complaint after the trip or tour should write to the company within 28 day’s of the tour end providing full details. Maxwell Chauffeur Service will endeavour to resolve such complaint in an amicable manner as expeditiously as possible.
Maxwell Chauffeur Service provide a private tour service which is exclusive to your group only.
We specialise in tours for small groups, up to a maximum of seven passengers.
Please note that entrance charges to attractions, and food and drinks, are not included in the guide prices quoted.
We may update the terms of this notice from time to time by updating this page. You should revisit this page regularly to ensure that you have seen and are aware of the current terms, as they are binding on you.
Certain provisions in this notice may be superseded by expressly designated notices or terms located on particular pages of the site. In this notice any reference to "we", "our" or "us" means Maxwell Chauffeur Service.
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